Order cancellation and returns policy

1. 14 Day Returns and Money Back Guarantee.

2. If you wish to cancel your order before the goods have despatched, please inform us as soon as possible.

3. We are confident you will find the same product that you bought from us online. If you are not 100% happy with your new purchase an item doesn‘t fit requirements according to the description from our website, you can return it for free within 14 days of delivery. You will get a full refund too.

4. We will give you a full refund and will collect it free. We also ask you to send us a photo so we can make sure everything looks alright before we send our drivers to receive the item.

5. You must inform us of your wish to cancel in a durable form, as well as keeping the goods in good condition while they are in your possession. In the case of customized orders where products have been made specially to your order, the above cancellation provisions do not apply.

6. Refunds will be processed as soon as practicable (within a maximum 14 days).